Why we test

July 6, 2009 at 6:00 pm

I came across this great quote that pretty much sums up the case for usability testing, in an article that isn’t actually about usability, per se:

‘All character is action’ goes the old Hollywood cliché — that is, we learn far more about people by how they behave than we do from what they tell us about themselves. – Mark Earls [via Conversation Agent]

The article itself is a pretty interesting analysis of the divergent reactions to Michael Jackson’s death and the role of social media in the response – worth a read.

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Entry filed under: social networks, websites. Tags: , , , .

Privacy, usability and the path of least resistance Listen up, libraries!


"To live a creative life, we must lose our fear of being wrong." - Pearce

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