Resources

Operations on a Shoestring (Internet Librarian 2009) resource list:

Survey software (there are plenty of options in this category. Most have a free version with somewhat limited options. Here are a few):

• SurveyMonkey
• Zoomerang
• polldaddy

Card sorting:

• WebSort.net – one study free with up to 10 participants
• OptimalSort – three free projects with up to 10 participants
• Card sorting how-to

Usability websites:

• Jakob Nielsen’s Alertbox
• Usability.gov
• Webcontent.gov
• fivesecondtest
• 5-Second Tests
• Infomaki

Screencapture (with audio):

• CamStudio (open source)
• Camtasia Studio (free 30-day trial)

Usability/user experience books:

• Designing the Digital Experience by King
• Don’t Make Me Think by Krug – excellent resource for DIY usability testing
• Prioritizing Web Usability by Nielsen and Loranger
• Creating Great Visitor Experiences by Weaver

Open Source solutions

• Drupal
• SOPAC2